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Failed to Receive

You failed to receive your goods/Goods are not delivered. if goods are damaged of missing, please follow the procedures listed below.

If you failed to receive your goods…

You were not home at the time of delivery

You receive a notice of redelivery

You request for a redelivery

We redeliver on the next delivery

We will hold your goods for 3 days.Please note that we cannot guarantee freshness beyond the first attempted delivery

If the goods are not delivered…

If the goods are not delivered, please submit the form below.

Please have your order number available and submit the form below.


Login ID (email address)
Order number
How do we contact you?

Once the form is received by us, we will redeliver your goods on the next delivery.



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